Information you send us
When you use the contact form, we collect the details you provide, such as your name, email address, company, selected product, product version, enquiry type, and message.
Privacy
Privacy Policy
We collect only the information needed to answer enquiries, support customers, and deliver GiniBlocks plugins. We do not sell personal information.
Purchases
Payments are processed by Paddle. Plugin ZIP delivery is handled by GiniBlocks after payment is confirmed. We do not intentionally collect or store your full payment card details on this website.
Website records
Our website or hosting provider may keep normal server logs, such as IP address, browser details, requested pages, and timestamps. These are used for security, troubleshooting, and basic site operation.
How we use information
- To reply to enquiries and support requests.
- To confirm product, version, and licensing questions.
- To improve documentation, installation guidance, and plugin quality.
- To protect the site from spam, abuse, and technical problems.
Sharing
We share information only when needed to operate the website, process purchases, provide support, comply with legal obligations, or protect the service. We do not sell mailing lists or customer data.
Retention
We keep enquiries, support messages, and purchase-related correspondence for as long as reasonably useful for customer support, licensing history, accounting, and security.
Your choices
You can contact us to ask what personal information we hold about you, request corrections, or ask us to delete information where we no longer need to keep it. Some records may need to be retained for accounting, security, or legal reasons.
Questions about privacy? Contact GiniBlocks and choose General Support.